L&D Specialist - Safe & Legal Process
About the Role
Are you passionate about developing people and delivering impactful training? At Morrisons, we’re looking for an Academy Training Specialist to lead key Retail learning and development projects.
This role is an exciting blend of content creation, project leadership, and hands-on delivery. You’ll collaborate closely with subject matter experts (SMEs) and the L&D Design Team to ensure learning materials remain relevant, innovative, and aligned with operational goals. A focus will also be placed on driving performance improvement in underperforming stores and measuring the effectiveness of training interventions to deliver real results.
What You’ll Do
As a People Specialist, you’ll:
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Lead the development of Retail L&D projects, ensuring content meets the needs of managers, colleagues, and customers.
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Work with SMEs to update and maintain training materials, keeping them aligned with best practices and business priorities.
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Conduct Training Needs Analysis (TNA) and listening activities to identify appropriate learning interventions.
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Support ‘flop’ stores by designing tailored training solutions to drive performance improvements.
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Deliver Train the Trainer programs for Retail Managers and selected colleagues to embed learning.
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Collaborate with the L&D Retail Lead to enhance the reporting and evaluation of learning initiatives.
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Manage and maintain historical training materials to ensure alignment with the latest content.
Key Relationships
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Senior People Manager – L&D
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L&D Business Leads and Design Team
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External suppliers and governing bodies
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Business SMEs
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Retail teams
To succeed in this role, you’ll need:
Knowledge:
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Strong understanding of learning design, current training materials, and retail operations.
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Knowledge of learning theories and end-to-end BAU (Business As Usual) retail processes.
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Broad awareness of Morrisons’ departments and operations from supply chain to shelf edge.
Skills:
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Creative thinker with the ability to align learning and business needs.
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Strong project management and organisational skills to handle multiple priorities effectively.
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Attention to detail, ensuring content accuracy and process standardisation.
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A team player with excellent collaboration and stakeholder management skills.
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A passion for continuous improvement and driving efficiencies.
Experience:
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Previous experience managing L&D portfolios and training materials.
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Hands-on experience in retail, with an understanding of learning needs at various levels.
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Proven ability to design and deliver impactful training interventions.
About The Company
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…
Some of the benefits you can expect as follows;
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15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
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Annual bonus scheme
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Generous holiday entitlement
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4.5 day working week with flexible working hours
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Company pension contributions
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Private healthcare
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Perks with over 850 retailers
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Free parking onsite
About The Team
Everything we do focuses on people. We attract the best talent and provide everyone with a warm welcome and lots of support, training and development. We also give our managers the coaching and skills they need to lead us into the future.
We shape policies and procedures to make sure we all do the right thing and everyone is treated with respect. And we show our colleagues how much we value them by rewarding their contribution with all kinds of great perks.
Reward & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
Plan your journey
Head Office, United Kingdom
Learning and development is at the heart of our business
As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.
It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our DE&I workstreams
We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.
These are the moments that matter to them - and they matter to us, too.
Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.
As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.
Our Process
We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.
Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing resourcing@morrisonsplc.co.uk.
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Find an opportunity that's right for you
Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.
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Online Assessment (Customer Assistant roles)
After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.
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Let's find out more
For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!
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Interview
Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).
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Final Stage
With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.
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Decision
Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome. If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.
Ways of Working
Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.
Customer First - I care about our customers and do everything I can to meet their needs
Teamwork - I always play my part in the team, and I recognise we go further together
Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us
Care and Respect - We care more and try harder; for each other, for everyone around Morrisons
Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them
Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement
Life at Morrisons offers more than you imagine.
We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.
Discover Head Office at Morrisons
Our stores aren’t the only place where the magic happens. You’ll find a proper buzz at Head Office in Bradford, too. This is where support for store colleagues begins, from those big board decisions on our business processes, right down to thinking up new ideas to help support our colleagues.
But what we love most about Head Office is that there are more functions than you probably imagine - from trading to marketing, finance to tech, and HR to property. And we all work together to make sure our stores and manufacturing & logistics sites have everything they need to succeed.
Meet the Recruiter
Favourite Morrisons product
The Best Steak & Ale Pie
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