Senior People Manager - Change & Strategy
As Senior People Manager - Change & Strategy, you’ll partner with retail, human resources, and other divisional directors to shape and deliver the people strategy for our supermarkets. You’ll lead the design and implementation of people plans and activities that drive major organisational improvement and change on a national scale.
Location Detail: This role is based in Hilmore House 3 days a week.
More About the Role:
This role is critical in shaping, influencing, and challenging the people aspects of key strategic initiatives, such as the retail capacity plan and productivity impacts. By working closely with senior leaders and cross-functional teams, you’ll ensure change is implemented effectively and seamlessly, aligning people strategies with business priorities to achieve sustainable success.
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Shape and execute strategy: Develop and deliver people strategies that align with business objectives, including the retail capacity plan and productivity initiatives.
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Lead change initiatives: Manage the implementation of major organisational improvement programmes, ensuring risks are mitigated, timelines are met, and outcomes are delivered on budget.
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Collaborate with stakeholders: Partner with senior leaders, regional managers, and functional teams (Finance, Property, Audit, etc.) to ensure alignment and successful delivery of change activities.
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Analyse and improve: Leverage colleague Net Promoter Score (NPS) feedback and other data to identify challenges, develop action plans, and enhance colleague engagement and satisfaction.
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Manage seasonal activity: Lead the planning, scheduling, and delivery of seasonal people-related activities, ensuring clarity, consistency, and efficiency across the retail network.
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Drive operational improvements: Review and recommend enhancements to organisational structures, processes, and governance to simplify and speed up ways of working.
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Deliver impactful leadership: Inspire and lead a team of three managers to provide high-quality support, ensuring alignment with strategic goals.
Key relationships: Group Retail Director, Head of People - Retail, Support Office Director, Retail Productivity Director, Retail Directors, Regional Managers, Group People Director, People Directors, Heads of People, Senior People Managers, Central Functional specialist teams including Finance, Property, Audit, Technical, Loss, Prevention, Retail Support Office
About you
This role requires a dynamic, forward-thinking leader who thrives on delivering impactful change in a complex, fast-paced environment. You’ll need the ability to challenge, shape, and influence people strategies at every level while ensuring successful delivery of outcomes.
To succeed in this role, you’ll need:
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Expert knowledge of organisational design, employment law, industrial relations, and HR processes such as employee relations, collective consultation, reward, and HR systems.
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Strategic thinking skills to shape and influence initiatives, ensuring people implications are fully considered while balancing operational priorities.
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Exceptional stakeholder management skills to build strong relationships, influence at all levels, and effectively engage with cross-functional teams.
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Change management expertise, with a proven ability to lead large-scale, complex change projects while managing risks and achieving outcomes on budget and on time.
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Data-driven problem-solving skills, using insights and analytics to identify challenges, develop solutions, and deliver actionable plans that drive engagement and performance.
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Inspirational leadership abilities, with a track record of coaching, developing, and motivating teams to achieve high performance, particularly through challenging and emotive situations.
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Resilience and adaptability, thriving in a fast-paced, dynamic environment with competing priorities while maintaining a focus on delivering results.
Reward & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
Plan your journey
Bradford, United Kingdom
Learning and development is at the heart of our business
As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.
It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our DE&I workstreams
We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.
These are the moments that matter to them - and they matter to us, too.
Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.
As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.
Our Process
We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.
Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing resourcing@morrisonsplc.co.uk.
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Find an opportunity that's right for you
Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.
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Online Assessment (Customer Assistant roles)
After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.
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Let's find out more
For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!
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Interview
Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).
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Final Stage
With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.
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Decision
Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome. If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.
Ways of Working
Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.
Customer First - I care about our customers and do everything I can to meet their needs
Teamwork - I always play my part in the team, and I recognise we go further together
Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us
Care and Respect - We care more and try harder; for each other, for everyone around Morrisons
Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them
Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement
Life at Morrisons offers more than you imagine.
We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.
Discover Head Office at Morrisons
Our stores aren’t the only place where the magic happens. You’ll find a proper buzz at Head Office in Bradford, too. This is where support for store colleagues begins, from those big board decisions on our business processes, right down to thinking up new ideas to help support our colleagues.
But what we love most about Head Office is that there are more functions than you probably imagine - from trading to marketing, finance to tech, and HR to property. And we all work together to make sure our stores and manufacturing & logistics sites have everything they need to succeed.
Meet the Recruiter
Favourite Morrisons product
The deli garlic and chilli olives
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