Pharmacy Manager
At Morrisons Pharmacy, we take a holistic approach to healthy living. It's natural for us. With our focus on the freshness and goodness of our food, our in-store pharmacies are a logical step to helping customers look after themselves inside and out.
Reporting to the Store Manager, you will have the autonomy to lead and shape your service and put it right at the heart of the store.
As Pharmacy Manager you will:
- Lead a Pharmacy Team in providing fantastic customer service through proactive engagement of customers and the community
- Maintain a customer-focused environment creating moments that matter to our customers when they need it most
- Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
- Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
- Provide essential Pharmacy Services e.g. Flu Vaccines / NHS Pharmacy First Service (PFS)
- Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
- Create a culture driving a great environment growing and developing our colleagues
- Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
- Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
- Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
- Be responsible for the safe, effective and legal running of the pharmacy
- Ensure all Pharmacy Standard Operating Procedures are followed
- Responsible for the completion of all pharmacy audits and any resulting actions/outputs
- Ensure compliance to Pharmacy Data Security & Protection at all times
- Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
- Build relationships with GPs & appropriate Healthcare Professionals in the community
- Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements
As Pharmacy Manager, you will have a true desire to help others by leading your team and enhancing current services.
In addition you will:
- Possess a Pharmacy degree
- Be registered with the General Pharmaceutical Council (GPhC)
- Have experience of working in the community pharmacy sector
- Demonstrate experience of leading and empowering a team
- Show care and compassion for customers with a customer first ethos
- Be enthusiastic and committed to delivering pharmacy services and KPIs
- Deliver the highest level of customer service, building relationships with customers, colleagues and the community
Morrisons Pharmacies offer colleagues a high level of working flexibility and control over their work rotas. This enables routine overlap periods with other pharmacists on duty, for consistency of patient care and colleague development.
We are proud to have an inclusive culture where everyone truly feels able to be themselves. Everyone is welcome at Morrisons.
We're Foodmakers and Shopkeepers and together, we make Morrisons. We're the only UK retailer with our own manufacturing business. Our pharmacies are the natural next step. Helping to make Britain healthier, our 100 in-store pharmacies enable millions of customers to look after themselves inside and out. Here we offer all kinds of support from medicines, consultations and diabetes checks to advice on weight loss, healthy eating and giving up smoking.
As part of our total rewards package we offer:
- 6.6 weeks paid annual leave (25 plus 8 pro-rata)
- 15% discount in our stores available from the day you join us
- Additional 10% discount card for a nominated friend or family member
- Matched pension contributions and 4x life assurance
- Private Aviva Healthcare
- GPhC fees covered by us, every year
- Career progression and development opportunities
- Opportunity to purchase additional annual leave
- Subsidised staff canteen
- Free parking
- Healthcare/Wellbeing benefits including Aviva Digital GP
- Morrisons MyPerks offering discounts with over 850 retailers including high street shops, cinemas, gyms and lots more
Optional Payroll charity donations
26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave
We have an enhanced benefits package available to suitable candidates, including a relocation allowance or a welcome package where applicable. Please reach out to us for more information.
Wherever you are or want to be in your pharmacy career, a move to Morrisons Pharmacy is the perfect prescription for progress. With over 100 in-store pharmacies nationwide and 11 million customers visiting us every week, we're helping to make Britain healthier.
We endeavour to be Britain's favourite in-store pharmacy, famous for service and our 'can-do' approach. That means we're offering more and more career opportunities at all levels, growing people, training and supporting them, and making a very serious investment in their success.
If you’re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
Reward & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
Plan your journey
Totnes, United Kingdom, TQ9 5DF
Learning and development is at the heart of our business
As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.
It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our DE&I workstreams
We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.
These are the moments that matter to them - and they matter to us, too.
Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.
As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.
Our Process
We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.
Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing resourcing@morrisonsplc.co.uk.
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1
Find an opportunity that's right for you
Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.
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Online Assessment (Customer Assistant roles)
After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.
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Let's find out more
For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!
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Interview
Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).
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Final Stage
With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.
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Decision
Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome. If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.
Ways of Working
Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.
Customer First - I care about our customers and do everything I can to meet their needs
Teamwork - I always play my part in the team, and I recognise we go further together
Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us
Care and Respect - We care more and try harder; for each other, for everyone around Morrisons
Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them
Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement
Life at Morrisons offers more than you imagine.
We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.
Meet the Recruiter
Favourite Morrisons product
Market Street cheese & onion rolls
Top Tip
Do your research - consider culture, value, reputation and how you're aligned.
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