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Customer Assistant - Replenishment

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Replenishment departments, working our fresh and ambient products out onto the shop floor. We want all our customers to have the best experience possible and availability of products is key to this experience.

These roles will involve replenishing to stock our shelves with our great products.

You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

Fully flexible shift patterns Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

Find out more about working in Retail at Morrisons here.

You’ll be the kind of person who:

  • Helpful and friendly style

  • Loves going above and beyond for our customers

  • Enjoys being active and working in a fast paced varied environment

  • Likes to use your own initiative to help support and resolve customer queries

  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us athourlyresourcing@morrisonsplc.co.uk. Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are


Reward & Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive.  Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information. 

Plan your journey

Gallowgate, Glasgow, United Kingdom, G4 0TZ

Learning and development is at the heart of our business

As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.

It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.

Discover Learning & Development at Morrisons

Our DE&I workstreams

We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.

These are the moments that matter to them - and they matter to us, too.

Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.

As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.

Discover our workstreams

Our Process

We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing resourcing@morrisonsplc.co.uk.

  • 1

    Find an opportunity that's right for you

    Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.

  • 2

    Online Assessment (Customer Assistant roles)

    After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.

  • 3

    Let's find out more

    For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!

  • 4

    Interview

    Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).

  • 5

    Final Stage

    With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.  

  • 6

    Decision

    Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome.  If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail. 

Ways of Working

Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate. 

Customer First - I care about our customers and do everything I can to meet their needs 

Teamwork - I always play my part in the team, and I recognise we go further together 

Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us 

Care and Respect - We care more and try harder; for each other, for everyone around Morrisons  

Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them 

Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement

Life at Morrisons offers more than you imagine.

We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.

Discover Life at Morrisons

MorriStories

  • Charlotte

    Replenishment Manager

    "

    My goal is to become an operations manager. I have done the majority of the departmental roles now, so I feel that is the next step.

    "
    View story
  • Connor

    Operations Manager

    "

    I knew there was a lot of career progression at Morrisons and I've been given fantastic opportunities to develop into Managerial roles.

    "
    View story
  • Nancy

    Customer Assistant

    "

    My favourite thing about working here is making people happy through our service. I have such wonderful colleagues who can really make me laugh. It's great fun!

    "
  • Jake

    Store Manager

    "

    We are a customer centric business and everything that we try and do has customers and colleagues at its heart.

    "
    View story
  • Dan

    Customer Assistant

    "

    All of my colleagues support me in loads of ways and make the day go faster.

    "
    View story

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